Terms and conditions


    1. We will not be liable to you for any claims, liabilities, losses, damages, costs, expenses, fines and/or penalties unless they are caused directly by our negligence and/or breach of these Terms.
    2. Subject to clause 8.4 below, we shall not be liable to you for any (a) loss of profit, revenue, business, opportunity, goodwill, interest or savings, whether direct or indirect, howsoever arising, (b) for any consequential, economic, indirect or special loss howsoever arising.
    3. Subject to clause 8.4 below, under no circumstances shall our liability to you (whether in contract, tort (including negligence), breach of statutory duty or otherwise) exceed the Fee.
    4. Neither party shall exclude or limit their liability to the other for (a) death or personal injury caused by negligence, (b) fraud or fraudulent misrepresentation, or (c) any other liability which by law cannot be excluded or limited.
    5. Neither party shall be liable for any failure or delay in performing their obligations under these Terms if such failure or delay was caused by any event outside that party’s reasonable control.

Information Management

    1. We will use any personal data (Data Protection Law means the UK GDPR as defined in section 3(10) (as supplemented by section 205(4)) of the Data Protection Act 2018, and any national laws or regulations implementing or constituting a replacement or successor data protection regime to that governed by the UK GDPR (including the Data Protection Act 2018) collected during the course of your dealings with us in accordance with UK data protection legislation and our Privacy Statement (as set out on our website).

How we may use your personal information

    1. How we will use your personal information. We will use the personal information you provide to us:
      1. To supply a Course to you;
      2. To process your payment for a Course;
      3. To book an exam on your behalf if applicable; and
      4. If you agreed to this during the enrolment process, to inform you about similar Courses that we provide, but you may stop receiving these at any time by contacting us.
    2. We may share your personal information:
      1. If you are a sponsored student, we will share your data, course attendance and test results with your employer or any other party responsible for paying your fees.
      2. With other companies or organisations we have hired to perform services on our behalf including, without limitation, training services, carrying out market research, facilitating some aspects of our site and services, managing our database, contacting you, sending e-mail and fulfilling your requests. These other companies may be supplied with or have access to your personal data solely for the purpose of providing these services to us or on our behalf. We are the data controller and will remain accountable for the personal information.
      3. We may disclose personal information, as permitted or required by law, and to: (i) respond to inquiries or requests from governmental or public authorities (ii) protect our rights, privacy, safety or property (iii) permit us to pursue available remedies or limit damages that we may sustain; and (iv) enforce our agreements, including without limitation our enrolment terms and conditions.

Acceptable Use

    1. You agree to abide by all applicable laws, regulations, and codes of conduct and will ensure that your use of the Materials does not infringe upon the rights of others.
    2. All content made available to you (including without limitation our Website) belongs to us or our licensors (and may be subject to separate terms). Any access to, retrieval and/or display of such content is solely for your personal and non-commercial use. We or our licensors own the copyright and all other intellectual property rights associated with such content, save where otherwise stated.
    3. You acknowledge that we own the Trade Marks and that you may not use any of them without our prior written permission. You understand that other products, company names and logos mentioned or displayed in the Materials, Website or our other content may be the trade marks, service marks or trading names of third parties.

Code of Conduct

    1. You shall comply with all reasonable instructions or directions given by us in respect of the Courses, Materials, and our premises and property.
    2. You shall not do anything which adversely affects our rights and interests, including but not limited to:
      1. copying, reproducing, modifying, redistributing or in any way commercially exploiting the Courses, Materials, Website or other content (other than as allowed under these Terms);
      2. damaging, interfering with or disrupting access to our Website or electronic services or doing anything which may interrupt or impair their functionality;
      3. making available, uploading, or distributing by any means any material or files that contain any viruses, bugs, corrupt data or any other harmful software;
      4. falsifying the true ownership of the Courses, Materials, Website and other content;
      5. obtaining or attempting to obtain unauthorised access, through whatever means, to the Courses, Website, our services, computer systems, or network, or those belonging to any of our partner organisations;
      6. setting up links from any website controlled by you to our Website or our services or other content, without our express written permission.

Special Offers

    1. From time to time, we may offer certain special offers and/or discounts on our Website. All offers and discounts are made at our discretion and can be withdrawn by us at any time, for any reason and without prior notice.
    2. Offers and discounts only apply in the stated period to the stated products.
    3. Offers and discounts cannot be applied retrospectively to Courses/ Materials already ordered. You cannot cancel or defer a Course or transfer to another Course in order to take advantage of a special offer or discount.
    4. Offers and discounts cannot be used in conjunction with any other offer or discount unless specifically stated otherwise.

Other Important Terms

    1. These Terms shall be subject to the laws of England and Wales and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
    2. Each provision of these Terms is severable and distinct from the others. If a provision of these Terms is held to be or becomes illegal, invalid or unenforceable in any respect by a court or relevant authority of competent jurisdiction, it shall to that extent be deemed not to form part of these Terms but this shall not affect the legality, validity or enforceability of the remainder of these Terms which shall continue in full force and effect.
    3. If either party does not exercise any right or remedy under these Terms, this will not be taken to mean that such right or remedy has been waived.
    4. A person who is not a party to this contract shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of the Terms. For the avoidance of doubt, where a person or organisation has purchased the Course on behalf of a Delegate, such person /organisation shall be a party to this contract and shall be responsible for ensuring  compliance by the Delegate(s) with these Terms.
    5. You may not transfer your rights or obligations under these Terms to anyone else unless we have given permission in writing. For the avoidance of doubt, this includes substitution of Delegates.
    6. The Courses and Materials provided by us do not constitute and cannot be relied upon for legal advice. You should consult a solicitor for legal advice. Neither we nor our employees, trainers or consultants accept responsibility for your actions or losses, or those of third parties with access to the Courses and/or Materials, as a result of reliance on the Courses and/or Materials as legal advice.
    7. Visa applications: it is the full responsibility of the student to comply with any visa requirements.
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